ElevenLabs· @ElevenLabs · X·· 2 小时前AI 评分16
AI 导读
ElevenLabs 与 Clover Health 合作,用语音智能体让会员与医保计划互动,覆盖护理回访、计划福利导航和会员咨询即时响应,需要人工支持时可转接 Clover Health 团队成员。Clover Health 董事长办公室战略负责人 Cameron Pringle 将于 11 月 11 日与 Ashley Kramer 对谈,讲解具体做法。
正文 · 原文
What does it take to enable humans to engage with AI agents about their health insurance?
@CloverHealth found out, with voice agents facilitating how members engage with their health plan, including care check-ins, navigating plan benefits and instant access to member inquiries, and transferring to a Clover Health team member whenever human support is needed.
Head of Strategy for the Office of the Chairman, Cameron Pringle, joins @ashleyekramer on Nov 11 to explain how.
Apply to join: https://elevenlabs.io/summit/new-york
来源:ElevenLabs · x.com