Ampersand 推出面向企业智能体的集成基础设施，为 11x、Orb 和 Square 提供在 Salesforce、SAP、NetSuite、Workday 等系统记录中执行智能体操作的能力。其运行时负责 auth、token 刷新、重试、回填和监控，每个客户的对象与映射则集中存放在一份 config 中，因为模型无法自行知晓客户把付款条款放在自定义对象上或先走审批步骤。
I've recently worked on agentic enterprise integrations. getting the first customer live turns out to be the easy part.
Keeping it live while admins rename fields and credentials expire is the long job.
@WithAmpersand's runtime takes on that long job, handling auth, token refreshes, retries, backfills, and monitoring, while each customer's objects and mappings sit in one config.
The model can decide an invoice is overdue. It has no way of knowing this customer keeps payment terms on a custom object, or sends some reminders through an approval step first. That knowledge has to live somewhere outside the model.
Here it lives in the config, with each customer's objects, fields, and mappings, while the runtime handles auth, token refreshes, retries, backfills, and monitoring.
Your AI is vaporware without deep integrations with your customers’ systems of record. Introducing @WithAmpersand: integration infrastructure for enterprise agents. We power 11x, Orb, and Square's ability to take agentic action in systems of record like Salesforce, SAP, NetSuite, and Workday. Ask anyone serious about building AI and they’ll tell you: - The SaaSpocalypse didn’t happen. The world depends on CRMs, ERPs, HRISs, and ITSMs. - Your customers customized their deployments beyond recognition. - Systems of record companies are basically monopolies. They never had to make their APIs and MCPs user-friendly. - Docs don't explain half the weird edge cases you'll hit. - One bad write can blow up your pilot or renewal. - Once you finally get it working, someone changes a field and it breaks again. The world's data lives in structured databases. AI needs a translation layer to work with it. So, for your AI to truly transform the way enterprises work, you'll need deep integrations built for: - scoped permissions - bi-directional actions - real-time speed for agents - custom objects, fields, and workflows for each of your customers We built Ampersand to power the future of software. AI didn't trivialize writing integrations. It made them the critical path. I believe that deeply, so I didn't make a launch video about Ampersand. Instead, it's the best builders I know explaining just how big of a challenge this is.在 X 查看被引用的帖子
来源：Rohan Paul · x.com