elvis· @omarsar0 · X·· 3 小时前AI 评分31
AI 导读
我一直说，AI 智能体真正的好处是把你最懂技术的人的时间还给他们。 SeatGeek 用 @getserval 在 60 天内自动化了 50% 的 IT 请求。其 IT 工程师现在作为嵌入式合作伙伴在业务团队中工作。 零裁员，今年的招聘已经超过去年全年。
正文
I keep saying the real upside of AI agents is giving your most technical people their time back.
SeatGeek automated 50% of its IT requests in 60 days with @getserval. Its IT engineers now work inside business teams as embedded partners.
Zero layoffs, and hiring this year is already ahead of all of last year.
I was on @CNBC Squawk Box with one of our customers, @JackGretz, the CEO of @SeatGeek to talk about how they used Serval to eliminate the ticket backlog and redeploy their engineers as embedded business partners. ⚡ 50% of IT requests automated in first 60 days ⚡ 132 automations built in 8 weeks ⚡ Zero layoffs. Hiring this year already ahead of all of last year ⚡ IT time redeployed to solve harder problems When you automate the low-hanging tasks, the support requests and the password resets, you can take the most technical people in your organization and deploy them into work that's more productive than what they were doing before. Full clip below. 👇 @getserval在 X 查看被引用的帖子
来源：elvis · x.com