A class action lawsuit accuses Anthropic of misrepresenting how much Claude subscribers actually get to use the service. That's according to The Verge. Subscribers to the Max plan pay $100 a month for five times the usage of the Pro plan, or $200 for twenty times the usage.
But the advertised limits don't apply across the board, the plaintiffs argue. Instead, the multipliers only count within five-hour windows and are further capped by a weekly limit. That means real-world usage ends up well below what customers expected. Anthropic does confirm this structure on its help page and reserves the right to restrict usage further at its own discretion.
The company filed a motion to dismiss, arguing that all the relevant details were available through hyperlinks during the purchase process. The plaintiffs' lawyers pushed back, saying consumers have no way to verify what an AI service actually delivers and have to rely on honest advertising. The law firm had already filed an earlier version of the class action earlier this summer.
The Verge
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