The CRM test I care about: can someone take over an account without asking the previous owner to explain everything?
I’d ask the same question about an AI agent.
@lightfld builds customer context from calls, email and other interactions, for people and agents to work from. And every record accessible through API, MCP and CLI.
And keeps itself automatically up to date.
The team just announced an a16z-led $47M Series A.
An agent doing meeting prep should be able to see what the follow-up agent promised yesterday. Otherwise we’ve automated the work and kept the handoff problem. Their automated continuous updating process seems to have solved this problem.
Today we're announcing @lightfld's $47M Series A led by @a16z to reimagine CRM as a world model of a business. For agents to do customer-facing work, they need ...